Advocacy Links Admin Team

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Cari Bieritz

Supervisor - North Central Region

Phone: 888.537.5733 Ext. 65



Cari has worked directly with Medicaid Waiver services for over 20 years and has been a Case Manager since 2015. She received her BA in Psychology in 2000, and she has extensive experience working with residential programs, day programs, and as a supervisor. Cari is a strong advocate and a proactive communicator. She enjoys camping, kayaking, yoga, and spending time with her friends and family. 

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Marcie Brabender

Operations Manager

Phone: 888.537.5733 Ext.18



Marcie Brabender earned a bachelor's degree in Human Services in 2000. She has been in the field since 2002 and she started as a case manager in 2005. Marcie enjoys working with teams to help make a positive impact on the lives of others. She enjoys using her skills and abilities to make a positive impact on the lives of others. Marcie likes spending time with her family, watching sporting events, and being active in her church.


Sean Chaffee

Supervisor - East Region

Phone: 888.537.5733 Ext. 20



Sean has been a Case Manager since 2009, and has had an additional 2 years of direct care experience working with individuals with developmental disabilities in the Fort Wayne and Bloomington areas.  He has chosen to work in this field because he has always been compelled to assist individuals in need and help others to maximize their potential.


Sean has degrees in Psychology and Communication from Indiana University.  One of his goals is to assist individuals in successfully living in their communities.  Health and fitness are very important to Sean.

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Joy Greeney

Managing Member

Phone: 888.537.5733 Ext.1


For over two decades, Joy Greeney has been serving people with Intellectual/Developmental Disabilities. Her experiences have ranged from group home direct care, day services, QDDP, and Waiver Case Manager. Joy graduated from Bethel University with degrees in Psychology and Social Science. Helping others is a passion for Joy. She can often be found assisting with her church to build ramps or complete home repairs for people in need or working in the community garden to provide fresh produce for the local food pantry. Joy and her husband enjoy traveling to warm places and relaxing in the sun with several good books.

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Michelle Jones

Supervisor - West Central Region

Phone: 888.537.5733 Ext.11



Michelle has been a Case Manager since 2000 and began her supervisory role in 2015. She has her Bachelor’s degree from Indiana University in Social and Behavioral Sciences. Michelle started working in the field more than 25 years ago volunteering in day service programs. She has spent time working in group home settings, residential settings and as a QDDP.  Michelle also heads up the Child and Adolescent Committee.

Michelle enjoys watching Cubs games, coaching track, and spending time at her kid's sporting events. Her family's goal is to visit all of the United States National Parks. 

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Kara Kimes

Supervisor - North Central Region

Phone: 888.537.5733 Ext. 6



Kara has been in case management for over 10 years and been a supervisor for over 1/2 of that time. She has lived in Indiana since graduating from Grace College. She enjoys spending time with her family, crafting, cooking, and traveling.  

Kara has worked in the field of Disability Services for over 14 years and has worked in various capacities including direct service. Kara is a CARF surveyor and is excited to learn and share her knowledge and experience with other organizations across the country. Kara serves on our Medically Fragile Committee and the Quality Review Committee.

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Jerilyn Koroncevicius

Supervisor - East Region

Phone: 888.537.5733 Ext. 28


Jerilyn has worked with individuals with disabilities for over 20 years and has been involved in Case Management for over 9 years. Jerilyn started working as a Direct Support Professional and has been involved in numerous positions throughout the waiver program.  

Jerilyn has a strong love for her family and in being involved in the lives of those she assists. Jerilyn spent several years completing the intake process for individuals new to the waiver, mentoring new Case Managers and supervises people in the East District.  She co-facilitates the cultural competency committee. Jerilyn has quite a bit of knowledge about the workings of the Waiver world and what she doesn't know, she will find out.


Josh Mahler

Technology Manager & CMCO Site Coordinator

Phone: 888.537.5733 Ext. 2


Josh provides leadership for all areas of Technology Support, including setup of accounts, managing our web presence and administers the myriad of systems our company uses.

When he is not handling the technology needs, Josh can be found working on his multiple projects, camping, or with one of his 2 grandchildren.

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Sue Neuman


Phone: 888.537.5733 Ext. 30


Sue has over 20 years of experience in the healthcare field, including work at Charter Beacon Psychiatric Hospital (now Parkview Behavioral Health) on the adult and the geriatric unit, the Fort Wayne State Developmental Center, and at ResCare as the Director of Health Services. Since 2012, she has been Advocacy Links' Nurse; her job duties include writing risk plans, tracking/monitoring incident reports, organizing the Safety Committee, coordinating health trainings, and assisting case managers with medical questions concerning the people they serve.

In her spare time, she is very involved with her 6 daughters and their families. Sue is also an active member at her Church which includes the Cursillo Movement, Small Christian Community, “Girly Group”, and “Seven Sisters”. She also enjoys traveling to Florida to spend time with her sisters.


Jennifer K. Noffsinger

Administrative Assistant

Phone: 888.537.5733 Ext.132


Jennifer has served in administrative assistant positions since 2014. She is currently in the process of completing her bachelor's degree in Health Sciences and she has a certification in Rehabilitation and Disability Studies. Jennifer is a graduate of Partners in Policymaking of People with Disabilities in Indiana. She currently serves on the board of the Governor's Council for people with disabilities, is a member of the Disability Committee for the Elkhart County 4-H Fair, and she is also on the Accessibility Committee at Advocacy Links. She is in the process of receiving her ADA certification.

She and her husband are huge Disney fans and love to spend their time traveling with her three kids to Disney World, one of whom also utilizes Medicaid Waiver services. Jennifer loves spending time on the lake, traveling, and giving lots of love to her puppy.

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Amy Rectanus

Quality & Training Manager/Compliance Officer

Phone: 888.537.5733 Ext. 19



Amy Rectanus has been in case management for over 20 years. Besides her role as Quality/Training Manager, she also carries a caseload. She is from Indiana and attended Indiana University. Amy began her career assisting individuals with disabilities to become employed in the community and then moved to case management. She has worked with veterans and has extensive experience in working with dual diagnoses.


Amy is not only a Case Manager, but she is also the parent of a waiver recipient which provides a unique perspective. Amy has been with Advocacy Links since 2012 and is able to answer any questions you may have regarding Medicaid waiver or Advocacy Links. Amy is the head of the Quality Review Team, the Corporate Compliance Officer, and is responsible for overseeing all training needs for Advocacy Links Staff. 


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Julie Sluss

Intake Coordinator

Phone: 888-537-5733 Ext. 8



Julie began working in case management in 2008. She graduated from Manchester University with a Bachelor of Science Degree in Social Work. Prior to working in case management, Julie worked for eight years for a provider of group home and wavier services, four years in a nursing home, and a year with a mental health provider. She enjoys spending time with her family and traveling. Julie leads the Medically Fragile Committee at Advocacy Links.


Heather Van Ness

Business Manager

Phone: 888.537.5733 Ext. 34


Heather Van Ness has been serving people in the field of Intellectual/Developmental Disability Services since 1998. Her experiences have ranged from direct service in group homes and waiver settings to QDDP and Waiver Case Manager. She has worked with Advocacy Links as their Business Manager since 2013 and has maintained responsibilities in human resources and business finance since 2004.


Heather enjoys spending time with her son, mentoring youth, traveling, and serving as a Scoutmaster and other volunteer roles with the Boy Scouts of America.